Exchange 2007 - Exchange Management Shell - Exchange Management Console

Exchange 2007 Mail Submission Service Fail to Start after SP2 Installation

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Exchange 2007 Mail Submission Service Fail to Start after SP2 Installation

Cluster Type : Single Copy Cluster
Action : Installation of Exchange 2007 SP 2
Issue   : Mail Submission Service Fail to start
Error : Error 1053: The service did not respond to the start or control request in a timely fashion

Resolve

Increase the service timeout period

The Service Control Manager will generate an event if a service does not respond within the defined timeout period (the default timeout period is 30000 milliseconds). To resolve this problem, use the Registry Editor to change the default timeout value for all services.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

Caution: Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data.

To change the service timeout period:

1. Click the Start button, then click Run, type regedit, and click OK.
2. In the Registry Editor, click the registry subkey HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control.
3. In the details pane, locate the ServicesPipeTimeout entry, right-click that entry and then select Modify.Note: If the ServicesPipeTimeout entry does not exist, you must create it by selecting New on the Edit menu, followed by the DWORD Value, then typing ServicesPipeTimeout, and clicking Enter.
4. Click Decimal, enter the new timeout value in milliseconds, and then click OK.
5. Restart the computer.